Shipping and Delivery Policy

1. Digital Product Delivery

At Psyqode, we primarily offer digital products including online courses and ebooks. These products are delivered electronically and do not require physical shipping.

Instant Access

  • Courses and ebooks are available immediately after purchase
  • Access credentials are sent to your email address
  • No waiting time or shipping delays
  • Available 24/7 from any device with internet access

2. Course Access Delivery

Access Method

  • Login credentials sent via email
  • Secure access to course platform
  • Lifetime access to purchased content
  • Mobile and desktop compatible

Delivery Time

  • Immediate access after payment confirmation
  • Email delivery within 5-10 minutes
  • Check spam folder if not received
  • Contact support if access issues occur

3. Ebook Delivery

Download Process

  • PDF format for universal compatibility
  • Direct download link provided
  • No DRM restrictions
  • Unlimited downloads available

File Formats

  • PDF (Primary format)
  • EPUB (When available)
  • MOBI (When available)
  • Compatible with all e-readers

4. Physical Products (If Applicable)

While we primarily offer digital products, if physical products become available, the following policies will apply:

Shipping Information

  • Standard shipping: 5-7 business days
  • Express shipping: 2-3 business days
  • International shipping available
  • Tracking numbers provided

Shipping Costs

  • Free shipping on orders over $50
  • Standard shipping: $5.99
  • Express shipping: $12.99
  • International rates vary by location

5. Delivery Confirmation

Digital Products

  • Email confirmation sent immediately
  • Order confirmation with access details
  • Welcome email with getting started guide
  • Support contact information included

Physical Products

  • Order confirmation email
  • Shipping confirmation with tracking
  • Delivery confirmation email
  • Return policy information included

6. Access Issues and Support

If you experience any issues accessing your purchased products:

  • Check your email spam/junk folder for access emails
  • Ensure you're using the correct email address
  • Clear your browser cache and cookies
  • Try accessing from a different device or browser
  • Contact our support team for immediate assistance

7. International Delivery

Digital Products

Digital products are available worldwide with no geographical restrictions. Access is granted immediately regardless of your location.

Physical Products

International shipping available to most countries. Delivery times vary by location (7-21 business days). Import duties and taxes may apply and are the responsibility of the customer.

8. Order Tracking

Digital Orders

  • Order status available in account dashboard
  • Email notifications for all status changes
  • Access history and download logs
  • Course progress tracking

Physical Orders

  • Tracking number provided via email
  • Real-time shipping updates
  • Delivery confirmation
  • Return tracking if applicable

9. Delivery Timeframes

Digital Products

  • Courses: Immediate access (within 5-10 minutes)
  • Ebooks: Instant download after purchase
  • No processing time required
  • Available 24/7 worldwide

Physical Products

  • Processing time: 1-2 business days
  • Standard shipping: 5-7 business days
  • Express shipping: 2-3 business days
  • International: 7-21 business days

10. Contact Information

For questions about delivery or access to your purchased products, please contact us through our Contact Us page or email us at [email protected]. We typically respond within 24 hours.

Last updated: January 2025